Strategy

Our strategy for FY26-28, called Customers’ first choice, builds on JYSK’s strong foundation of tradesmanship, which has delivered strong financial growth and successful global expansion with over 3,500 stores across 50 countries since ours founder, Lars Larsen, opened his first store in Aarhus, Denmark, in 1979.

In this strategy period, JYSK will prioritise opening new stores in the countries where we are already present to continue to grow the customer base across these markets. JYSK will also focus on opening more stores in large metropolitan cities in Europe, to make shopping even easier for big-city customers.

​With over 3,500 stores in 50 countries, JYSK's customers come from many different cultures and have many different ways of living. The latest example of this is the store openings in Morocco in the spring of 2025. To accommodate this diversity, in the next strategy period, JYSK will take a more differentiated approach where it makes sense across the countries – without compromising the strong JYSK concept.

​In the last strategy period, JYSK invested DKK 4.7 billion in the popular Store Concept 3.0 where more than 3,000 JYSK stores were successfully redesigned. In this strategy period, JYSK expects to invest at least DKK 2 billion in IT infrastructure, online shopping options and other customer-facing platforms, so that customers can shop with JYSK anywhere and anytime.

JYSK will continue our efforts within sustainability, guided by the sustainability strategy, “A Great Offer for Generations”, and the CO2 reduction targets approved by globally acclaimed Science Based Targets initiative (SBTi).

The core values of Tradesmanship, Corporate Spirit and Colleague as well as the customer-first mindset will continue to guide the business as they have always done.

JYSK Vision:

  • To be customers' first choice for affordable Scandinavian sleeping and living

JYSK Mission:

  • A great Scandinavian offer for everyone within sleeping and living

JYSK Customer Promises

At JYSK we believe that human relations make a difference, which is why we are trained to ensure the best possible service and advice.

Thousands of customers visit JYSK every day, and we are only here because so many choose to shop with us. This drives our commitment to always being able to offer quality for a great price - and to being accessible, competent and helpful. This has given rise to the formulation of four customer promises, which we refer to as the JYSK CUSTOMER PROMISES.

JYSK CUSTOMER PROMISES are four promises to you as a customer, which define how we would like you to experience shopping with JYSK. We work with these promises every single day, but there is always room for improvement. In this way, JYSK CUSTOMER PROMISES help us to constantly improve our service and advice.

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Great offers

Scandinavian design and quality

Easy shopping close to you

Helpful and competent staff