ATTRACTIVE AND INCLUSIVE WORKPLACE
We continuously work to maintain a strong focus on making JYSK an even more attractive and inclusive workplace for the future. We view our sustainability efforts as a natural extension of our solid employee foundation and believe that an increased focus on social matters will lead to greater job satisfaction, loyalty, and reduced employee turnover.
For many years, we have worked diligently to secure high job satisfaction, and we are proud of our high scores in Employee Satisfaction Surveys (ESS) across all the countries where we operate. We strive to keep our workplace as a space where current and future employees feel safe to be themselves and can make use of their right and duty to speak up. We also want our employees to know their health and safety are a priority, which has been a major focus for us over the years and will continue to be so.
We believe our employees are essential to our success in delivering A Great Offer for Generations. Many of our initiatives are already ongoing, with new ones being implemented as we move forward to support our strategy.
Key focus areas to succeed are:
JYSK Leadership and Empowerment
Training and Development
Diversity, Equity, and Inclusion
Health and Safety
JYSK Leadership and Empowerment
At JYSK, empowerment is all about taking ownership. We believe that fostering a culture of empowerment strengthens our company and drives success for us and our employees. As we continue to grow, we recognise the need for fast decision-making and action, which is why we value managers who trust their teams to make their own decisions and employees who take initiative and responsibility for their tasks.
Empowerment is deeply embedded in our JYSK Values and Leadership, and it is an expected behaviour across all levels of management. Every new manager receives training on JYSK Values and Leadership, with empowerment being a key component of this process. Managers are evaluated annually on how well they live up to empowerment in their roles through the performance evaluation process called MYDEVELOPMENT.
We also gather employee feedback on empowerment through our Employee Satisfaction Surveys, where we include dedicated questions on this topic. After receiving the results, teams explore ways to improve empowerment within their groups.
As we continue to focus on this core value, we are developing further initiatives to enhance the empowerment of our managers. This includes defining a clear concept for local decision-making, ensuring that empowerment remains a central pillar of our leadership approach.
JYSK as a Workplace
You can learn more about JYSK as a workplace, including our values, leadership, employee promises, and culture, on our career page.
Training and Development
Strong leaders have helped build JYSK into the success it is today, and to continue growing, we need to develop our future leaders. That is why we have created our talent and development programmes. We truly believe in investing in the growth of our employees, knowing that by supporting and encouraging them, our business will continue to thrive.
We are dedicated to the personal and professional development of our employees, ensuring that they receive all the training and support necessary to succeed. Most of our training is delivered by those who know JYSK best – our Store Managers, District Managers, Retail Managers, and other department heads as well as external trainers.
JYSK provides all employees with relevant onboarding and training programmes, tailored to their specific roles. Our learning management system is accessible to employees anywhere, anytime, allowing them to track their learning progress and select additional courses beyond their regular duties if they wish.
We offer development programmes for various employee groups, including:
For those looking to further develop their professional knowledge and upskilling, we offer the “Choose Your Own Brick” programme. Each function – Retail, Distribution Centres, Sales & Expansion, IT, and more – has defined development opportunities. Each "Brick" has defined criteria for entry and the aim is to provide growth opportunities for top performers, allowing them to apply their newly acquired skills for practical experience and to help improve our business.
Diversity, Equity and Inclusion
At JYSK, we view Diversity, Equity, and Inclusion (DEI) as a strength for our business. As a company, we aim to include everyone, regardless of age, gender, identity, race, sexual orientation, ethnicity, or physical and mental capabilities. Together, we foster an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.
DEI is more than just words for us – it is ingrained in our JYSK Values, which every employee commits to. These principles guide how we build our teams and develop our leaders. We believe that a rich mix of minds, talents, and unique personalities makes us stronger as a team.
Our internal surveys show that we already have a strong culture of inclusion at JYSK, where employees feel seen and heard – we are honoured to be recognised in the Financial Times Statista Diversity Leaders 2024 ranking.
For us, advancing diversity and equity is an ongoing effort, and there is always more work to be done. To ensure we maintain our strong focus on DEI, our top management is actively involved in identifying, developing, and implementing initiatives across the business.
At JYSK, we have three attitudes for our DEI efforts:
Diversity
At JYSK, our employees should reflect the populations of all the various communities where we operate and are present.
Equity
At JYSK, everyone should have equal opportunities, fair treatment, and mutual respect, no matter who you are.
Inclusion
At JYSK, we should ensure that our business is a workplace where any individual is welcomed, respected, supported, and has a sense of belonging.
For DEI, our goals include:
As part of our ongoing commitment to DEI, we have established specific, measurable targets that help us track our progress. These targets include:
Striving for gender representation of 60/40 across all other management levels by 2028.
Achieving gender representation of 70/30 in the Executive Management Team (EMT) and JYSK Management Team (JMT) in 2028.
Achieving gender representation of 60/40 in the Executive Management Team (EMT) and JYSK Management Team (JMT) in 2035.
JYSK DEI Core Principles
At JYSK, we strive to embody DEI through the following Core Principles:
Health and Safety
At JYSK, we prioritise creating a safe, supportive, and healthy working environment for all employees. This commitment extends to fostering a positive work culture, ensuring proper safety measures are in place, and providing employees with the necessary training, tools, and resources to thrive.
Work Environment and Well-being at JYSK
At JYSK, we believe in ensuring all employees know their health and well-being is a high priority, as this not only increases job satisfaction but also enhances the customer experience. A safe workplace covers physical, mental, and social conditions. We ensure this by conducting regular workplace assessments and holding employee satisfaction surveys every two years, giving employees the opportunity to raise concerns and help drive improvements.
As a follow-up on the Employee Satisfaction survey, we use the yearly MYDEVELOPMENT process to listen to our employees continuously. We repeat the questions about work-life balance, employee satisfaction, and employee Net Promoter Score (eNPS).
Our JYSK Values – Tradesman, Colleague, and Corporate Spirit – form the foundation of a positive work culture. These values encourage strong business practices, good relationships among colleagues, and a motivated, collaborative team atmosphere. We believe this benefits both employees and the business. While we provide support through policies available on our intranet, MYJYSK, every employee shares the responsibility of fostering a positive work environment through common sense and responsible behaviour.
By working together, we can ensure that JYSK remains an enjoyable place to work.
Safety at JYSK
At JYSK, the safety of our employees is our top priority, and we never compromise on it. At our Distribution Centres and Stores, you will receive thorough training in all safety rules, guidelines, and ergonomic practices to ensure you can work safely. Each manager is responsible for maintaining the best possible working conditions within their area of responsibility, in line with JYSK Leadership principles.
We emphasise prevention through recording and learning from near-miss incidents to protect our employees and avoid future accidents. As part of our commitment to "Safety First," you are expected to use the correct techniques and tools.